Privacy Policy

Asset World ("we", "us", "our") is a real estate consultancy based in Kharadi, Pune, providing residential and commercial property advisory, including buying, selling, rental, and leasing assistance. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, submit an enquiry, or otherwise interact with us in connection with our services. By using our website or sharing your details with us, you agree to the practices described in this policy. If you do not agree with any part of this policy, we ask that you refrain from using our website or submitting your information to us.

1. Information we collect

We collect information that you choose to share with us, as well as limited information gathered automatically when you interact with our website. The categories of information we may collect include:

• Contact details— your name, phone number, email address, and any other identifying information you provide when filling out our enquiry form or writing to us directly.
• Property requirements— details you share about your budget, preferred locality, property type (residential or commercial), purpose (purchase, sale, rental, or lease), timeline, and any other preferences relevant to your search.
• Correspondence— records of messages, calls, and communications exchanged with our team through our enquiry form, WhatsApp, email, or phone, including any documents you may choose to share with us during the course of an engagement.

We do not knowingly collect sensitive personal information beyond what is reasonably necessary to provide our advisory services, and we encourage you to share only the information you are comfortable providing.

2. How we use your information

The information we collect is used solely for purposes connected to our consultancy services and for maintaining a professional relationship with you. Specifically, we use your information to:

• Respond to your enquiry and share property options, listings, or advisory guidance suited to your stated requirements.
• Coordinate site visits, meetings, negotiations, and documentation on your behalf where you have engaged us for such assistance.
• Maintain internal records of client interactions so that our team can provide consistent and informed follow-up.
• Improve our services, website, and communications based on the nature of enquiries we receive.
• Send you updates about new listings, market insights, or services that may be relevant to you, where you have not opted out of such communications.

We do not use your information for any purpose incompatible with the reasons you shared it with us, and we do not engage in automated decision-making that produces legal or similarly significant effects concerning you.

3. Sharing and disclosure

We treat your information as confidential and do not sell, rent, or trade personal information to third parties for their own marketing purposes. We may, however, share necessary details in the following limited circumstances:

• With property developers, sellers, or landlords— only where directly relevant to fulfilling your enquiry, and generally with your knowledge or consent, such as when arranging a site visit or forwarding your interest in a specific listing.
• With service providers— third parties who support our business operations, such as the provider hosting our enquiry form, under obligations of confidentiality and only to the extent necessary to deliver their service to us.
• With legal or regulatory authorities— where disclosure is required by applicable law, regulation, court order, or governmental request.
• In connection with a business transition— such as a merger, acquisition, or transfer of business assets, where your information may be transferred as part of that transaction, subject to equivalent confidentiality protections.

4. Third-party tools and links

Our enquiry and consultation form is hosted and processed by a third-party form service embedded within this website. Our website may also contain links to external platforms such as WhatsApp, which you may use to contact us directly. These third-party services operate under their own privacy policies and terms, which are independent of this Privacy Policy. We encourage you to review the privacy practices of any third-party platform before sharing information through it.

5. Cookies and similar technologies

The website doesn't use cookies beyond what's strictly necessary for it to function

6. Data retention

We retain personal information only for as long as is reasonably necessary to fulfil the purposes outlined in this policy — including responding to your enquiry, coordinating an ongoing property search or transaction, and maintaining records for legitimate business or legal purposes — or as otherwise required under applicable law. Once information is no longer required for these purposes, we take reasonable steps to delete or anonymise it.

7. Your rights and choices

Depending on applicable law, you may have certain rights in relation to the personal information we hold about you. These may include the right to request access to the information we hold, request correction of inaccurate or incomplete information, request deletion of your information where it is no longer needed for the purposes it was collected, and withdraw consent to marketing communications at any time. You may exercise any of these rights by contacting us using the details provided below, and we will respond to your request within a reasonable timeframe.

8. Security

We take reasonable technical and organisational measures designed to protect the personal information we hold from unauthorised access, alteration, disclosure, or destruction. Access to client information within our team is limited to those who require it to perform their role. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee the absolute security of information transmitted to us over the internet.

9. Children's privacy

Our services are intended for individuals who are at least 18 years of age and are legally capable of entering into property-related transactions. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a minor without appropriate consent, we will take steps to delete such information promptly.

10. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable legal requirements. The "last updated" date at the top of this page indicates when the policy was most recently revised. We encourage you to review this page periodically. Your continued use of our website or services following any changes constitutes your acceptance of the revised policy.

11. Contact us

If you have questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please reach out to us using any of the following details, and our team will be glad to assist:

• Email: hiren@assetworld.in
• Phone: +91 98509 86070
• Office: Kharadi, Pune, Maharashtra